At Xeluna, we know you’re excited to get your new clothes, and we work hard to get them to you as quickly as possible. Here’s everything you need to know about our shipping policy:
- Order Processing: We process all orders within 1-2 business days. Orders placed after 3 PM (PST) may be processed the following business day.
- Shipping Methods:
- Standard Shipping: 5-7 business days (within the U.S.)
- Expedited Shipping: 2-3 business days (additional fee applies)
- International Shipping: We offer international shipping to selected countries. Rates and delivery times are calculated at checkout.
- Shipping Rates:
- Free standard shipping for U.S. orders over $75.
- Flat rate of $7.99 for U.S. orders under $75.
- International shipping rates will vary depending on the destination.
- Tracking: Once your order has been shipped, we will send you a tracking number so you can monitor its progress. Please allow up to 24 hours for tracking information to update.
Please note that we are not responsible for delays caused by external factors such as weather, holidays, or carrier issues.